Support

Need help with the Zapper API?

Frequently Asked Questions​

Account & Access​

Q: How do I access my API key?

• Sign in to the Dashboard with your email address
• Your API key will be displayed after successful authentication

Q: What happens if my credits are running low?

• You'll receive automated email notifications at:
  • 7 days before estimated depletion
  • 3 days before estimated depletion
  • 1 day before estimated depletion
  • When credits are fully depleted

Pricing & Credits​

Q: How does the credit system work?

• $1 USD = 1,000 credits
• Payments are made onchain through the Dashboard
• Bulk purchases offer savings of up to 20-30%
• See Pricing to learn more

Q: Which tokens can I use for payment?

• We support 100+ tokens including:
  • ETH
  • MATIC
  • USDC
  • USDT
  • DAI

Technical Questions​

Q: Which networks are supported?

• We support 35+ chains including Ethereum, popular L2s, and emerging chains
• See our Supported Chains documentation for the full list

Q: How can I optimize my API usage?

• Use field selection to minimize response size
• Implement pagination where available
• Consider batch queries instead of multiple requests

Need Additional Help?​

Can't find what you're looking for?

Contact us at [email protected] for:

• Account issues
• Credit transfers
• Rate limit increases
• Any other questions

📚 For detailed technical information, check out our API Documentation.